The hoasaovn website is operated by the company to introduce products and provide information to customers.
1. Operating Principles
The website operates based on the following principles:
- Comply with the laws of Vietnam
- Provide transparent information about products
- Protect consumer rights
- Ensure customer information security
2. Transaction Process
The purchasing process on the website includes:
- Customers review product information on the website
- Customers contact us via form, email, or phone number
- Our staff provide consultation and confirm order details
- Both parties agree on the payment and delivery methods
- The company proceeds with delivering the goods to the customer
3. Payment Methods
Customers may make payments using the following methods:
- Bank transfer
- Other methods as agreed upon by both parties
4. Responsibilities of the Website Operator
- Provide clear and transparent product information
- Protect customer information
- Support customers during the transaction process
5. Responsibilities of Customers
- Provide accurate information when making contact
- Make payment according to the agreed terms
- Comply with the regulations when using the website
6. Dispute Resolution
In case of disputes, both parties will prioritize resolution through negotiation and mediation.
If no agreement can be reached, the dispute will be resolved in accordance with the laws of Vietnam.
7. Applicable Terms
These regulations take effect from the date they are published on the website and may be adjusted to comply with legal regulations.
8. Contact Information
If you have any related questions, please contact:
ASIA STAR CHEMICAL CO., LTD
Address: 5th Floor, 911 Nguyen Trai Street, Cho Lon Ward, District 5, Ho Chi Minh City, Vietnam.
Phone: +84 909 461 236 (Ms. Mai)